Sometimes doing your own repairs on cars saves money but its also good to consider how much your time is worth. I recently helped a friend to do repairs on their 1997 Saturn SC2 Coupe and the car was not drivable for almost two weeks because the window couldn’t be rolled up. A simple problem turned into long down time for the vehicle.
The powered passengers side window was having problems rolling up. The first thing I did, and in hindsight was the wrong thing, was to roll the window all the way down. Previously when it wouldn’t roll up my friend would push it up with their hands. Apparently rolling it all the way down locks the window into place and it wouldn’t roll up even with manual force.
It was a Thursday afternnon and New Mexico’s warm weather was turning to cold, wind and rain. Not the ideal weather for having a car with a window that wont roll up. I have never dealt with a window regulator, that’s what they call the scissor like mechanism that moves the window up and down on a power window. That didn’t stop me from removing the door panels to take a look. Somehow I thought that I could remove the panel, do something, and the window would now magiclly work. What that something was wasn’t clear to me at the time.
Saturns are a different kind of car, they have a plastic outer door panel and the outside panel must be removed with about 10 metric torx screws. Before the door panel can come off the door handle needs to be removed. Instead of being held in with a screw it has a plastic pin that holds it in. Easy enough, you pull the head of the pin out and it door handle comes off.
Except when the plastic pin head breaks off half way. I ended up drilling out the pin. If your intereated in how this works, I recomemnd viewing a video on YouTube by richpin06a entilted “Rear Outer Door Panel Removal Saturn S-series“. It looks so easy in the video.
Before I took the door off, I looked at removing the switch first. I couldn’t figure out how to remove it from the center console and taking it apart appeared to be a complicated mess. Taking the door apart looked easier and that’s why I started there. Mistake number two.
Once I had the door off and the glass out of the door I could check the electrical connection to the regulator motor. There are two wires when depending on the direction of the window one wire or the other gets 12 volts with the other wire going to ground. I checked the power to the motor in both directiosn and I was getting 12 volts on both wires. I determined the motor was defective.
We called around and no one had a motor in stock. I thought it would be a good idea just to replace the whole regulator since I had to pull it off anyways to replace the motor. Nobody had the the regulator either except the dealer. Saturn of Albuquerque is now part of Galles Chevrolet so we called them and ordered it. They said the part would be in town in two days.
In two days we called Galles Chevrolet and they had no record of an order being placed. They placed another order along with payment and said it would be in town in two days. Two more days passed, we called and again no record of an order being placed. I can’t imagine why General Motors is on the edge of bankruptcy.
That night we determined that Galles was getting its part from Saturn of Santa Fe. We decieded to go to Santa Fe the next day and get the part ourself. We we called Saturn of Santa Fe the next day they didn’t have the part. Where the fuck was Galles getting their estimates? Apparently from up their ass.
We are in something like a week and a half of the car setting in a garage because the window wont roll up. We ordered the part from Autozone. After another few days of waiting the part arrived. It was the correct part for this car but the plastic housing had to be modified for it to fit. The motor was installed, glass put in. I tried to roll up the window with the new regulator motor and the window would still not roll up.
I thought that maybe the realay for the window was bad, perhaps it tested fine without a load but was failing when amperage was applied. I replaced the relay but it didn’t improve the situation.
Somehow, out of desperation while sitting in the drivers set reviewing all the troubleshooting steps I figured out that hte center console didn’t have to be taked apart adn the window switch came out with enough force.
I took the switch out took it apart to find the plastic worn and black soot on the inside. I cleaned up the switch and reinstalled it and the widnow now rolled up. When checking the power to the motor I should have verified voltage using the ground through the wire, I used chassis ground. It makes perfect sense… now.
I ended up breaking the drivers side switch when I took it apart so a new one needed orderd. Both windows were rolled up so the car was at least drivable until a new switch could be acquired. Total cost was about $250 and it took about 2 weeks to get the car drivable again. Next time I will roll the window up and start at the switch.
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